Microsoft Office Error

This error was solved by a colleague of mine by the name Syed Shafiq with SBM in Saudi Arabia and I thought I should publish it on my blog. Although this solution might be given on many forums, but I still feel, this will help someone.

Microsoft Outlook 2007 and Microsoft Word 2007 were crashing every time they were opened. He would get the window to close the program with this message “Microsoft Office Word has stopped working “, as given in FIG 01.

               Fig 01: Microsoft Office Word Has Stopped Working Error Message

 
There was no apparent reason. Restarting did not help. Repairing Microsoft Office 2007 from control panel did not help either. On the same error message window, if you click on “Problem details”, it gives that wwlib.dll has crashed this program. First we thought of replacing this file from another working machine, as this file seems top have been corrupted. We did not have the proper Admin Rights to copy or replace .DLL files.


We found that it would be easier to replace the corrupted file from registry. Given in FIG 02.

Click Start —> Click Regedit —> follow this path

\HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data

              Fig 02: Registry Editor

Just go ahead, right click and delete. Close MS Outlook/MS Word and the restart the program. This file will get generated again and the error message should not come again.


I hope this will help somebody.

- Touseefuddin Syed