.NET InfoView Login Fix

An error comes on the browser “The Page cannot be found" after trying to logon to .NET InfoView URL http://SERVER.DOMAIN.COM/InfoViewApp/logon.aspx after configuring it. Now I have Java InfoView configured on Tomcat and it works fine.


Here I’m giving the fix for this matrix: Business Objects Enterprise XI 3.1 installed on Windows 2003 server with MS SQL Server 2005 Database on a different server.

I made sure that I have all settings in place except a different ASP.NET version I found. I have 3 Web Service Extensions and that does not include ASP.NET v2.1

Fig 01 – Web Service Extensions in IIS

BusinessObjects Enterprise supports Active Server Pages (ASP), Java Server Pages (JSP) and .NET applications (ASP.NET), allowing an organization to use and develop custom web applications for its preferred web application server and operating system platforms.

The default option is to install the Tomcat Java web application server and ASP.NET extensions, so you can utilize both technologies on the same server.

Microsoft Internet Information Server (IIS) .NET web application server InfoView is supported on Microsoft Information Server (IIS), and, when detected, the BusinessObjects Enterprise setup program will automatically install and deploy InfoView to IIS.

InfoView uses .NET web components (framework and reporting services) to integrate with BusinessObjects Enterprise. ASP.NET is part of the Microsoft .NET Framework, a computing environment that simplifies application development in the highly distributed environment of the Internet.


In order to fix this I added the Web Service I needed by following these steps:
 

Fig 02 – Adding Web Service Extension

1) From inetmgr, expand Internet Information Services (6IIS) manager

2) Click on Web Service Extensions
3) Click Add a new Web service extension…
4) Click on Add
5) Browse to this location C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\ and select this file aspnet_isapi.dll and click OK
6) Give the Extension Name as ASP.NET v2.0.50727
7) Check Set extension status to allow and then click OK

Now the added Web Service Extension was listed. I restarted the IIS and then tried opening the .NET InfoView and it worked just fine.

Similar solution is also provided in SAP Note 1320325 but with different configuration.


Please add comments and/or corrections. I hope this will be helpful to someone.

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Correct path to navigate to the BOBJ Installation files on SAP Marketplace

These are the steps to SAP Marketplace to download the installation files from service.sap.com. I have put these steps together in my blog as this might help somebody.

First point to service.sap.com and click on SAP Support Portal link

Fig 01- SAP Support Portal link

It will prompt you to login. Login with your s* credentials. It will prompt twice so make sure you put a check mark on Remember my password

Fig 02 – Login Prompt

You will come to this screen

Fig 03 – Download -> BOBJ Download

Click on Download and the click on Business Objects Download. On this page, click on one of these links (Installation and Upgrades) to get to the right downloadable files for BusinessObjects Enterprise 3.1, the latest version.

Fig 04 – BOBJ software download page

Next, click on SBOP Enterprise link. You might not see the same option you see in this figure given below here as that depends on the level of access as an Admin we have.

Fig 05 – SBOP Enterprise link

Now click on the latest version, or any version one desires

Fig 06 – Latest version BOBJ Enterprise XI 3.1

On the next screen, choose Installation if you are not upgrading and then click on Windows if not any other OS.

Fig 07 – Choose Installation and platform

This will take you to the main installation files downloading area. Here you select the appropriate files, Click Add to Download Basket to add the selected filed to the download basket and then click Maintain Download Basket, from here you will download these files to your server or client workstation.

Fig 08 – Download steps to Download Basket

Once you click on Maintain Download Basket, you will come to this screen and here click on Download Basket

Fig 09 – Download Basket area

On the next screen, you can click on individual links to start the download. It is a good idea to get Download Manager and you can initiate multiple download at the same time.

Fig 10 – Download Manager

I hope this will help somebody